If you find a manufacturing defect in the product you purchase, it will be replaced by an equal one within 2 years from the date of the purchase invoice. If you find a manufacturing defect in the product you purchase, it will be replaced by an equal one within 2 years from the date of the purchase invoice.
We offer accurate data regarding prices and product specifications. We will answer any questions vefore processing your order.
Right of return within 15 days
If for any reason you are not satisfied with your BIOTME product, we will collect it from you at source within 15 days of receipt. We will refund the full value of the purchase.
Most of the products are shipped from the warehouse. That means that the items will arrive at their destination within the first 5 business days after receiving the payment. Only in exceptional cases (long distances or customs clearance) may longer delivery times occur.
By ordering larger quantities, you can get additional savings. Ask our sales team about special prices.
If you need a special design or packaging, we will do our best to meet your needs. In addition, we await your suggestions about our product portfolio and others that we could develop.
Environmentally responsible packaging
Standard packaging uses recyclable and CFC-free materials.
We make continuous improvements to our product design and manufacturing processes in order to provide you with the highest quality. For this reason, we listen to and attend to the suggestions of our clients and suppliers.